Privacy Policy

Last updated October 23, 2026

This Privacy Policy explains how Transport Media LLC, doing business as FleetGate, collects and uses information in the FleetGate software and the FleetGate Alerts text program.

Information we collect

  • Account details: your name, email or username, role and the organization you work with.
  • Your mobile phone number and your text message choices, including when and how you opted in or out.
  • Work records you enter: inspections, repairs, photos, trailer counts, live loads and notes.
  • Clock-in and clock-out times, and your device location when you clock in or out.
  • Basic device and browser details, used for security and to keep a record of your consent.

How we use it

  • To run FleetGate and show your work to the people at your organization who manage it.
  • To send the FleetGate Alerts you agreed to, and to honor HELP and STOP requests.
  • To provide support, keep accounts secure and improve the service.

Text messaging and your phone number

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Your mobile number and text consent are shared only with the service providers that deliver our text messages, and only so they can send the texts you asked for. Text STOP to opt out at any time, or change your choice in My profile.

Sharing

We share information only with the organization you work with, with service providers that host and operate FleetGate for us, or when required by law. We do not sell personal information.

Keeping and deleting information

We keep information while your account is active and as needed for your organization's records. Consent records are kept as proof of your choice. To ask about or delete your information, email truckneedsllc@gmail.com.

Contact

Transport Media LLC (dba FleetGate) · truckneedsllc@gmail.com · See also our Terms of Service.